Messaging apps: Bring your business closer to your customers
Today, businesses cannot expect consumers to come to them. Instead, companies need to be where their customers are and engage them there, regardless of offline or online channels. Be it on television, social media and now more increasingly, businesses are moving to messaging apps.
- Leverage on existing platforms like LINE to make the customer journey more seamless
- Services like Intercom can help to businesses communicate with customers while also collecting data that can help with targeted messaging
- Communicate with your customers naturally using a bot.